Workflow Zero IT logoWorkflow Zero IT

IT Operations

Practical IT support for small South Florida teams.

For businesses that need remote troubleshooting, cleaner access, patch compliance, and vulnerability remediation without bundling in automation or AI projects they do not need yet.

Discuss IT SupportSee IT Pricing

What this solves

Keep the day-to-day IT work from turning into operational drag.

The goal is steady, understandable IT operations: users get help, devices stay healthier, access is easier to manage, and security cleanup does not sit untouched for months.

Responsive support. Cleaner systems. Better follow-through.

Remote Troubleshooting

User support for common device, account, Microsoft 365, access, and workflow-adjacent issues.

Patch Compliance

Visibility into whether devices are being updated, where gaps exist, and what needs attention.

Vulnerability Remediation

Practical support turning scan findings, risky settings, and outdated systems into clear cleanup work.

Access Cleanup

Better onboarding, offboarding, permissions, shared mailbox, group, and account documentation.

IT-only pricing

Monthly support that fits the South Florida small-business market.

These plans are priced for mostly remote support and small-business environments. They are intentionally separate from workflow automation and AI project work.

Remote Support

$85/user/month

$650 monthly minimum

For teams that need dependable support and basic IT administration.

  • Remote troubleshooting
  • User access support
  • Microsoft 365 administration
  • Basic onboarding and offboarding
  • Support process documentation

Ops + Patch

$125/user/month

$950 monthly minimum

For teams that want remote support plus patch compliance visibility.

  • Everything in Remote Support
  • Patch compliance checks
  • Device and account inventory basics
  • Onboarding and offboarding workflows
  • Monthly IT status notes
  • Priority remote support

Security Cleanup

$165/user/month

$1,250 monthly minimum

For businesses that need remediation help and cleaner security habits.

  • Everything in Ops + Patch
  • Vulnerability remediation support
  • Security hygiene review
  • Access and permission cleanup
  • Quarterly improvement roadmap
  • After-hours escalation option
Initial IT Operations Cleanup: Starting at $750 before monthly support begins. This creates a baseline for accounts, devices, patch posture, access, support process, and remediation priorities. Licensing, hardware, on-site visits, after-hours emergency work, and third-party tools are quoted separately.

Good fit

Choose IT Operations when support is the immediate need.

  • Users need help but you do not need a full MSP contract
  • Patch compliance is inconsistent or invisible
  • Vulnerability findings are piling up without owners
  • Onboarding and offboarding are too manual
  • Permissions, groups, and shared mailboxes need cleanup

Scope

Clear boundaries keep the service useful.

  • Remote-first support during business hours
  • On-site work scoped separately when needed
  • Security tools and software licenses billed separately
  • Projects, automations, and AI buildouts quoted separately
  • Emergency response availability depends on the selected plan

Need only IT operations?

Start with a quick conversation about users, devices, Microsoft 365, patching, and the support issues showing up most often.

Discuss IT SupportView All Pricing